Privacy Policy for Coastline Vacation Rentals Software
This Privacy Policy describes how Coastline Vacation Rentals Software (hereinafter "we," "us," or "our") collects, uses, and shares personal information of users of our site. We are located at 225 Pacific Coast Highway, Suite 1400, Huntington Beach, CA, 92648.
Information We Collect
We collect several types of information from and about users of our site, including:
- Information You Provide to Us: This includes information you provide when you create an account, such as your name, email address, and contact information. It also includes information you provide when using our services, such as property details, guest information, and booking information.
- Automatically Collected Information: When you access or use our online platform, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, device identifiers, pages visited, and dates/times of access. We may use cookies, web beacons, and similar technologies to collect this information.
- Information from Third Parties: We may receive information about you from third-party sources, such as channel partners, booking platforms, and payment processors.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to operate, maintain, and improve our vacation rental management software, channel management, guest communication, booking management, reporting and analytics, and payment processing services.
- Personalizing Your Experience: We may use your information to personalize your experience on our online platform, such as by recommending properties or services that may be of interest to you.
- Communicating with You: We may use your information to communicate with you about our services, updates, promotions, and other important information.
- Processing Payments: We use your information to process payments for our services.
- Protecting Our Rights and Interests: We may use your information to protect our rights and interests, such as by preventing fraud and enforcing our terms of service.
- Complying with Legal Obligations: We may use your information to comply with applicable laws and regulations.
- Analytics and Improvement: We use collected data to analyze user behavior and improve the functionality and performance of our site and services.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and marketing automation platforms. These service providers are contractually obligated to protect your information.
- Business Partners: We may share your information with business partners, such as channel partners and booking platforms, to facilitate your use of our services.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Other Users: In some cases, such as when you interact with other users on our online platform, your information may be visible to other users.
- Affiliates: We may share your information with our affiliated companies.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring party.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information, including the right to:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to have inaccurate or incomplete personal information corrected.
- Erasure: You have the right to have your personal information erased in certain circumstances.
- Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Object: You have the right to object to the processing of your personal information in certain circumstances.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at the address provided above. We will respond to your request within a reasonable timeframe.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our online platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our service after the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Coastline Vacation Rentals Software 225 Pacific Coast Highway, Suite 1400 Huntington Beach, CA, 92648 United States